![LinkAm White Label Digital Managed Services](https://linkam.com/wp-content/uploads/2023/08/LinkAm-White-Label.png)
![Title-Digital-Managed_ Digital Managed Services](https://linkam.com/wp-content/uploads/2023/01/Title-Digital-Managed_.png)
Wireless Networks
Benefits of our Service
![](https://linkam.com/wp-content/uploads/2022/12/DDP@2x.png)
Digital Delivery Platform
Cloud-based and agnostic Wireless Network Management Platform that gives real-time visibility of your wireless network health and performance through a single pane of glass.
![](https://linkam.com/wp-content/uploads/2022/12/MS@2x-1.png)
Micro Services
Service customization and digital delivery platform adaptation to effectively manage your business’s pain points.
![](https://linkam.com/wp-content/uploads/2022/12/CE@2x.png)
Cost Effective
Nearshore bilingual talent focused on network engineering and software development.
Service Framework
![SF@2x](https://linkam.com/wp-content/uploads/2022/12/SF@2x.png)
DIGITAL DELIVERY PLATFORM
A practical online tool where you can view real-time information on SLAs and the performance of your wireless devices. Go deep into data consumption, benefit from pre-configured automatic alerts, and access practical performance reports, all through a single dashboard.
![PCN_DDP@2x](https://linkam.com/wp-content/uploads/2022/12/PCN_DDP@2x.png)
![LinkAm Pepas](https://linkam.com/wp-content/uploads/2023/01/LinkAm-Pepas.png)
![LinkAm Circulos](https://linkam.com/wp-content/uploads/2022/11/LinkAm-Circulos.png)
Service Management
• Realtime SLAs
• Current # of Incidents
• ITSM (Jira/Servicenow)
Performance Monitoring
• Inventory
• Network’s Speed
• Speed Anomaly Detection
• Speed Testing on Demand
• Latency / Jitter
Data consumption
• Current/Historic
• Data Usage
• Data Usage in $ – Custom Integration
• Data Reconciliation – Custom Integration (Used vs Billed)
Analytics
• Site Scoring
Edge Integrations
• Access Points’ Top Brands
• Edge Agnostic / Integrations
Micro services
• Alerts Customization
APIs
Single Pane of Glass
Integrations already
on our Digital Delivery Platform
Wireless
Routers
Wireless Routers
![](https://linkam.com/wp-content/uploads/2022/12/LinkAm-Logo-Peplink.png)
Access
Points
Access Points
Mobile POS
Systems
Coming Soon
Mobile POS Systems
Coming Soon
ITSM
ITSM
![MCUClb@2x](https://linkam.com/wp-content/uploads/2022/12/MCUClb@2x.png)
![Bnk@2x](https://linkam.com/wp-content/uploads/2022/12/Bnk@2x.png)
Challenge
Backup Internet Connection + 600 Locations
Need
Guarantee optimal speed on all ocations before deployment phase
Microservice
App for Speed Testing on Demand
![MSUC@2x](https://linkam.com/wp-content/uploads/2022/12/MSUC@2x.png)
![Rslt@2x](https://linkam.com/wp-content/uploads/2022/12/Rslt@2x.png)
Problem detected at the cellular tower. The carrier fixes it with the data at hand.
1-hour testing option provided the necessary stress test to guarantee optimal throughput.
![SLlb@2x](https://linkam.com/wp-content/uploads/2022/12/SLlb@2x.png)
SMART
MONITORING
• 24/7 proactive system monitoring.
• Multi-platform notification/escalation system.
• Auto-resolve notification alerts.
TIER 1
SERVICE DESK
• 24/7 service desk support on event detection.
• Ticket management.
• Front-line technical support monitoring.
• IT Service Management. Incidents, SRs, Change.
TIER 2
ENGINEERING
• 24/7 technical engineering support for promoted incidents from T1.
• Trend analysis and advanced system administration.
• Network and application, configuration, and troubleshooting.
• Configuration, Testing, and Implementation.
TIER 3
VENDOR
• Premier Engineering Support to escalate issues for appropriate third-party technical support.
• Manage ticket hand-off and verify problem resolution.
• Configuration, Testing, and Implementation.
![OWS@2x](https://linkam.com/wp-content/uploads/2022/12/OWS@2x.png)
![WFS@2x](https://linkam.com/wp-content/uploads/2022/12/WFS@2x.png)
![WFSI@2x](https://linkam.com/wp-content/uploads/2022/12/WFSI@2x.png)
![WPS@2x](https://linkam.com/wp-content/uploads/2022/12/WPS@2x.png)
![WPSI@2x](https://linkam.com/wp-content/uploads/2022/12/WPSI@2x.png)
![PCN@2x](https://linkam.com/wp-content/uploads/2022/12/PCN@2x.png)
![PCNI@2x](https://linkam.com/wp-content/uploads/2022/12/PCNI@2x.png)
![WFH2@2x](https://linkam.com/wp-content/uploads/2022/12/WFH2@2x.png)
![WFH@2x](https://linkam.com/wp-content/uploads/2022/12/WFH@2x.png)
End to End Wireless Solutions
![](https://linkam.com/wp-content/uploads/2022/12/TS@2x.png)
Technical
Support
![1@2x](https://linkam.com/wp-content/uploads/2022/12/1@2x.png)
![](https://linkam.com/wp-content/uploads/2022/12/EFA@2x.png)
Equipment
![2@2x](https://linkam.com/wp-content/uploads/2022/12/2@2x.png)
![](https://linkam.com/wp-content/uploads/2022/12/SKI@2x.png)
Staging, Kitting
& Installation
![3@2x](https://linkam.com/wp-content/uploads/2022/12/3@2x.png)
![](https://linkam.com/wp-content/uploads/2022/12/MS@2x.png)
Managed
Services
![4@2x](https://linkam.com/wp-content/uploads/2022/12/4@2x.png)