Be one step ahead of internet outages with our
Wireless Failover Solution.
Highlights Of Our Solution
Protect your Business
Keep connectivity from impacting your sales and always guarantee business continuity.
Hardware as a Service
Implement a fully managed failover solution with cutting-edge wireless devices through an affordable monthly recurring charge (MRC).
Digital Delivery Platform
Cloud-based and agnostic Wireless Network Management Platform that gives real-time visibility of your wireless network health and performance through a single pane of glass.
DIGITAL DELIVERY PLATFORM
A practical online tool where you can view real-time information on SLAs and the performance of your wireless devices. Go deep into data consumption, benefit from pre-configured automatic alerts, and access practical performance reports, all through a single dashboard.
Service Management
• Realtime SLAs
• Current # of Incidents
• ITSM (Jira/Servicenow)
Performance Monitoring
• Inventory
• Network’s Speed
• Speed Anomaly Detection
• Speed Testing on Demand
• Latency / Jitter
Data consumption
• Current/Historic
• Data Usage
• Data Usage in $ – Custom Integration
• Data Reconciliation – Custom Integration (Used vs Billed)
Analytics
• Site Scoring
Edge Integrations
• Access Points’ Top Brands
• Edge Agnostic / Integrations
Micro services
• Alerts Customization
APIs
Single Pane of Glass
Integrations already
on our Digital Delivery Platform
Wireless
Routers
Wireless Routers
Access
Points
Access Points
Mobile POS
Systems
Coming Soon
Mobile POS Systems
Coming Soon
ITSM
ITSM
When your wireline networks fail, keep your business running
with our Internet Backup Solution
Support Levels
SMART
MONITORING
• 24/7 proactive system monitoring.
• Multi-platform notification/escalation system.
• Auto-resolve notification alerts.
TIER 1
SERVICE DESK
• 24/7 service desk support on event detection.
• Ticket management.
• Front-line technical support monitoring.
• IT Service Management. Incidents, SRs, Change.
TIER 2
ENGINEERING
• 24/7 technical engineering support for promoted incidents from T1.
• Trend analysis and advanced system administration.
• Network and application, configuration, and troubleshooting.
• Configuration, Testing, and Implementation.
TIER 3
VENDOR
• Premier Engineering Support to escalate issues for appropriate third-party technical support.
• Manage ticket hand-off and verify problem resolution.
• Configuration, Testing, and Implementation.
End to End Wireless Failover Solution
Technical
Support
Equipment Financing
Available
Staging, Kitting
& Installation
Managed
Services
Verticals being served:
