Digital Transformation
Accelerating Change. Connecting the Future.
At LinkAmerica, we help organizations design and execute their digital transformation strategies by integrating cutting-edge technologies that enhance efficiency, reduce operational costs, and improve agility in an ever-evolving market.
As industries evolve and technology reshapes every operation, LinkAmerica is leading the way with its Digital Transformation Unit, empowering organizations to reimagine how they work, connect, and create value.
Our mission goes beyond providing hardware, devices, or IT services. We aim to transform business models and operations through co-created strategies that bring automation, AI, and intelligent process design converting manual or legacy workflows into efficient, digital-first systems that drive measurable impact.
As an AWS Partner, we help businesses modernize with cloud-based and serverless solutions that deliver agility, scalability, and efficiency. Backed by AWS’s robust infrastructure, we drive innovation and performance while ensuring reliability and resilience in every deployment.
We’re part of a global ecosystem of trusted technology and consulting partners that allows us to extend our reach, access specialized expertise, and leverage the latest tools and best practices, enhancing our ability to deliver innovative, high-performance solutions tailored to our clients’ needs.
Digital Transformation
What We Do
Co-create Digital Strategies
We work hand-in-hand with clients to design personalized digital transformation roadmaps aligned with their business goals and market demands.
Automate with Artificial Intelligence
We develop custom AI-powered agents that automate operational tasks, support smart decision-making, and free up your teams to focus on high-value activities.
Digitize and Optimize Processes
We convert manual workflows into efficient digital processes that connect people, departments, and systems on a unified platform.
Integrate Emerging Technologies
We combine AI, IoT, data analytics, and automation tools to build adaptable, scalable solutions focused on business impact.
Digital Transformation
Meet our 8 IA Agents
A team of intelligent digital specialists, each with a unique mission to enhance your workflows and elevate your team’s productivity. From automating repetitive tasks to optimizing decision-making and streamlining operations, these agents collaborate like a well-coordinated crew, tackling complex processes with speed, precision, and insight to keep your business moving forward.
Echo AI
Confident, persuasive, and quick on their feet — Echo never misses a detail.
Voice agent that calls new prospects, qualifies them in real time, and records the entire interaction. Filters customers based on predefined criteria and prioritizes those with the highest potential.
Navi AI
Friendly, intuitive, and always ready to help — Navi makes every customer feel at home.
Voice agent that assists customers at digital kiosks, guiding them through product searches and providing real-time recommendations. Facilitates catalog browsing and improves the shopping experience.
Codex AI
Wise, precise, and dependable — Codex always has the right answer at the right time.
Intelligent assistant that answers questions about corporate manuals and procedures in real time. It uses AI to understand questions, access company information, and provide accurate answers.
Docu AI
Meticulous, efficient, and tireless — Docu thrives on structure and precision.
Automate the reception, extraction of data, validation, and error correction of key documents such as invoices and quotes, directly from sources such as email. Streamline operational processes and reduce human error.
Solvo AI
Reliable, proactive, and solution-driven — Solvo is always one step ahead in delivering support that feels effortless.
An intelligent agent designed to provide first-class support. It automatically resolves frequently asked user queries and, when complex cases are detected, escalates them in an organized manner using a ticketing system, ensuring fast, accurate, and traceable support.
Guardia AI
Vigilant, organized, and dependable — Guardia keeps your communications flowing smoothly and securely.
An agent designed to efficiently manage your inbox. It automatically organizes and classifies incoming emails, logs them into a spreadsheet according to defined groups and priorities, automatically responds to recurring inquiries, and forwards relevant messages to the appropriate human agents.
Satis AI
Empathetic, insightful, and customer-focused — Satis listens, learns, and helps you grow through genuine feedback.
A virtual assistant that communicates with customers after a purchase or interaction, using natural language surveys to measure their satisfaction. It gathers valuable insights that help identify opportunities for improvement and strengthen the customer experience.
Agendia AI
Organized, proactive, and punctual — Agendia ensures nothing slips through the cracks.
Intelligent assistant that automates appointment and meeting scheduling through an interactive chat. It prioritizes and organizes events according to the user's rules, sends automatic reminders, and ensures key activities are executed on time.
Digital Transformation
Our Solutions Include
AI Agents
- Customer service bots
- Internal support automation
- Email triage and document management
Real-Time Dashboards
- Custom visualization tools
- Operational KPIs and metrics
AWS-Based Automation
- Integrated flows using Lambda, SES, Transcribe, and Translate
- Voice-to-text processing and automated document conversion
Low-Code / No-Code Platforms
- Rapid solution development with minimal coding
- Ideal for agile business teams
IoT for Operational Environments
- Smart monitoring and control for industrial settings
- Data-driven visibility in logistics, airports, real estate and more
Digital Transformation
Why LinkAmerica?
- 10+ use cases across industries
- Modular architecture powered by AWS
- Fast implementation with full customization
- Continuous support and iterative improvement
- LATAM & US coverage with bilingual experts
Digital Transformation
Featured Use Case:
Intelligent Oil Quality Monitoring in the Frying Process
A prime example of our digital transformation capabilities, this AIoT-Based Monitoring System integrates advanced sensors and analytics into traditional frying equipment. The result:
✅ Reduced energy consumption
✅ Extended oil lifespan
✅ Consistent product quality
✅ Improved food safety
Digital Transformation
Ready to lead your industry into the future?
Book a free consultation with our experts and discover how we can elevate your digital capabilities.