Smarter Ground Handling Operations

Digitally Enabled Ramp Services for Safer, More Efficient Turnarounds

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Ground handling providers face increasing demands to deliver faster, safer, and more transparent services for their airline clients. From towing and fueling to baggage and cabin services, risk is high—and margins are tight. By digitalizing operations, ramp teams can streamline workflows, improve safety, and meet SLA expectations with confidence. 

The Challenge

Traditional ramp operations rely heavily on paper checklists, manual coordination, and disconnected systems. As airlines demand more visibility and performance-based results, providers face: 

• No central view of equipment status or location 

• Missed or delayed safety checks 

• SLA breaches due to lack of verifiable service data 

• Undetected speed or seatbelt violations 

• Reactive maintenance and unplanned downtime 

• Limited accountability for misuse or incidents 

The Solution

Our connected platform brings automation, tracking, and analytics to ground handling teams. 

✅  Real-time GSE tracking & usage data 

✅  Digital pre-starts, fault reports, and incident logs 

✅  Access control with PIN or swipe start 

✅  Speed zones and geofenced behavior monitoring 

✅  Predictive maintenance scheduling 

✅  SLA reporting with service time validation 

Key Benefits

🛫 Fewer airside incidents and better safety compliance 

 

⏱️ Less downtime with smart servicing

 

📊 SLA verification and stronger airline relationship

 

🔒 Equipment control and user accountability 

 

⚙️ Lower costs through optimized usage 

 

👷 Smarter training with real behavioral data 

 

Who It Helps

Ramp Managers & Supervisors

Live visibility of GSE, safety status, and task progress

Maintenance Teams

Digital alerts and efficient service planning

Safety & Compliance Officers

Real-time tracking of behaviors and protocols

Operations & Contracts Teams

Timestamped proof of SLA compliance 

Executives & CFOs

Operational performance, cost control, and contract wins

Let’s talk about how to digitize your ramp operations

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