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Managed Services

As providers, we align people & technology to help companies have a seamless digital transformation.

 

 

Revenue Optimization Center

Transform complex processes into simple solutions to grow and optimize your revenue stream.

 

IT Infrastructure Design

As IT infrastructures get more complex, our service management is able to incorporate new technology into a new or already in place infrastructure.

 

Managed Services Center

We take a proactive approach in monitoring companies network, IoT connectivity, and VOICE to ensure connectivity 24/7/365.

 

Revenue Optimization Center

Transform complex processes into simple solutions to grow and optimize your revenue stream.

 

IT Infrastructure Design

As IT infrastructures get more complex, our service management is able to incorporate new technology into a new or already in place infrastructure.

 

Managed Services Center

We take a proactive approach in monitoring companies network, IoT connectivity, and VOICE to ensure connectivity 24/7/365.

Revenue Optimization at

Lower Cost

Revenue Success Center

Transform complex processes into simple solutions to grow and optimize your revenue stream. We manage your sales orders by directly engaging all relevant stakeholders, including end-customers, field technicians, and sales management. Our managed services control the complete end-to-end post-sales cycle through to completion, confirming key dates, tracking milestones, eliminating obstacles, resolving technical and on-site issues, and supervising the total customer experience to keep the project on-track and on-time, allowing your team to stay focused on new sales.

Drive higher revenue by letting sales focus on selling, while our managed services convert orders into cash.

Efficiency provided via

Supply Chain Operations

We take a proactive approach in monitoring and supporting our customers’ networks, IoT connectivity, VoIP, and applications to ensure connectivity and availability to critical business systems 24/7/365. We work together with our clients establishing service level agreements including response turnaround, update frequency, and escalation times. Our clients can keep track of established SLA’s and KPI’s.

ITIL processes flow and
quality control.

Customer
established SLA’s.

Custom reporting and
real-time dashboards.

No upfront
costs

Multi-vendor
SME’s

24/7/365
availability

We also create, maintain, review, store, and comply with SOPs for the different supported services activities based on ITIL and other IT industry best practices third-party vendors for follow up purposes.

Multi-Tier Support

Tier1

Vendor Management.

 

Tier2

Technical Support Center, problem
and change management, advaced
engineering support.

 

Tier3

Help Desk, proactive monitoring,
incident and ticket management.

 

Tier4

Robotic Process Automation (RPA)

Our advanced engineering team is certified in complex technologies.

Our Operational Experience

2500
Tickets per Month

1700
Clients &
Users

350
Organization

100
KBD Created

BT – 4G

A 4G rechargeable long standby GPS tracker for monitoring assets outdoors. The BT-4G tracker has a built-in battery made to last for multiple trips. It has never been easier to find your assets with international connectivity plans and a dynamic platform.

  • Rechargable Battery
  • International Coverage
  • Receive Updates Daily or Real-Time
  • Magnetic Application
  • Geared Toward Smaller Assets

SP – 4G

A 4G GPS tracker for motorcycles, scooters, and vehicles designed for permanent installation. It supports wide voltage and anti-theft function with control for motor disconnection relay or audible alarm.

  • Small Powered Vehicles
  • International Coverage
  • Receive Updates Daily or Real-Time
  • Wired-in Application
  • Vehicle Telematics

OBD – 4G

An intelligent onboard diagnostic device compatible with passenger and commercial vehicles. It features plug-and-play technology, reads diagnostic info from vehicle ECU, and captures location data, sends them to the backend server for real-time remote diagnostic.

  • OBD Port Application
  • International Coverage
  • Real-Time Updates and Alerts
  • Magnetic Application
  • Geared Toward Smaller Assets

Advanced Specialized Engineering Team (ASET)

We produce custom designs, solutions, and support for complex and large projects from pre to post-sales support. But our services do not end there, – we provide life-cycle management engineering support for existing signature accounts.

WAN Acceleration Engineering Center (WAEC)

As providers, we handle the full life-cycle engineering and support for WANx solutions, including presales design, technical consultation, configuration, and remote installation and support.

Network Design Solutions Center (NDSC)

Our pre-sales engineering team provides clients with the network design, technical deliverables, and diagrams. With our managed services, your team receives multivendor support at an efficient and competitive price.

Lower Costs of Operations

with Managed Services

As IT infrastructure becomes more complex, our team can incorporate new technology into new or existing infrastructures. Stay ahead of competitors with our purpose-driven innovation services. Our team provides you the best solutions that take you to the next level of your digital transformation

BT – 4G

A 4G rechargeable long standby GPS tracker for monitoring assets outdoors. The BT-4G tracker has a built-in battery made to last for multiple trips. It has never been easier to find your assets with international connectivity plans and a dynamic platform.

  • Rechargable Battery
  • International Coverage
  • Receive Updates Daily or Real-Time
  • Magnetic Application
  • Geared Toward Smaller Assets

SP – 4G

A 4G GPS tracker for motorcycles, scooters, and vehicles designed for permanent installation. It supports wide voltage and anti-theft function with control for motor disconnection relay or audible alarm.

  • Small Powered Vehicles
  • International Coverage
  • Receive Updates Daily or Real-Time
  • Wired-in Application
  • Vehicle Telematics

OBD – 4G

An intelligent onboard diagnostic device compatible with passenger and commercial vehicles. It features plug-and-play technology, reads diagnostic info from vehicle ECU, and captures location data, sends them to the backend server for real-time remote diagnostic.

  • OBD Port Application
  • International Coverage
  • Real-Time Updates and Alerts
  • Magnetic Application
  • Geared Toward Smaller Assets

Leverage and seamlessly expand your existing team at lower costs

Depend on the highest quality controlst-sales support

Access multi-vendor support

Stay up to date on the latest technologies

We are LinkAmerica

Consulting

We work side-by-side with our clients helping them transform into digital enterprises, providing a service with the expertise, resources, and recommendations
they need at every stage of their digitization initiatives

Data Visualization

With our managed services, we simplify complex data and provide real-time graphical analysis to enable your executive and sales teams to make informed and timely decision making

Advanced Analytics

We enable organizations to predict customer’s needs, provide proactive resolutions, automate transactions, and
deliver high-touch, high-value impact.

It Outsourcing

Our IT outsourcing services deliver cost-effective and process improvements for the latest advanced technologies, allowing you to focus on core competencies, wisely invest limited resources, and drive business transformation.

Cloud Services

We align business and technical requirements, document key measures of cloud adoption success, and create a tailored roadmap to move forward.

Application Modernization

Our managed services align with IT ecosystem architectures and improves systems interoperability.

Consulting

We work side-by-side with our clients helping them transform into digital enterprises, providing a service with the expertise, resources, and recommendations
they need at every stage of their digitization initiatives

Data Visualization

With our managed services, we simplify complex data and provide real-time graphical analysis to enable your executive and sales teams to make informed and timely decision making

Advanced Analytics

We enable organizations to predict customer’s needs, provide proactive resolutions, automate transactions, and
deliver high-touch, high-value impact.

It Outsourcing

Our IT outsourcing services deliver cost-effective and process improvements for the latest advanced technologies, allowing you to focus on core competencies, wisely invest limited resources, and drive business transformation.

Cloud Services

We align business and technical requirements, document key measures of cloud adoption success, and create a tailored roadmap to move forward.

 

Application Modernization

Our managed services align with IT ecosystem architectures and improves systems interoperability.

Platforms

To provide better serve to our clients we partnered with the world’s leading technology platforms for your service management, reporting, network monitoring, and application support.

About Us

Who We Are

Diversity

Solutions

IoT

Asset Tracking

Asset Tracker

 

Industrial IoT

Sense4

IT

Managed Services

Managed Services

Hardware as a Service

AlwaysOn

Cyber Security

Prowl Security

State, Local Government & Education

Critical Communications

Warehouse Management

Smart Logistics