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Managed Services

As providers, we align people & technology to help companies have a seamless digital transformation.

Illustrates revenue optimization

Revenue Optimization Center

Transform complex processes into simple solutions to grow and optimize your revenue stream.

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IT Infrastructure Design

As IT infrastructures get more complex, our service management is able to incorporate new technology into a new or already in place infrastructure.

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Managed Services Center

We take a proactive approach in monitoring companies network, IoT connectivity, and VOICE to ensure connectivity 24/7/365. 

Revenue Optimization at Lower Cost

Represents revenue optimization in managed services

Drive higher revenue by letting sales focus on selling, while our managed services convert orders into cash.

Revenue Success Center

Transform complex processes into simple solutions to grow and optimize your revenue stream. We manage your sales orders by directly engaging all relevant stakeholders, including end-customers, field technicians, and sales management. Our managed services control the complete end-to-end post-sales cycle through to completion, confirming key dates, tracking milestones, eliminating obstacles, resolving technical and on-site issues, and supervising the total customer experience to keep the project on-track and on-time, allowing your team to stay focused on new sales. 

Data as A Service & Application Development

Managed Services integrate and analyze to provide accurate and quality information to better identify problems and help enhance business decisions

  • ITIL processes flow and quality control.
  • Customer established SLA’s.
  • Custom reporting and real-time dashboards.
  • No upfront costs.
  • Multi-vendor SME’s.
  • 24/7/365 availability.

Efficiency provided via Supply Chain Operations

Managed Services Center

We take a proactive approach in monitoring and supporting our customers’ networks, IoT connectivity, VoIP, and applications to ensure connectivity and availability to critical business systems 24/7/365. We work together with our clients establishing service level agreements including response turnaround, update frequency, and escalation times. Our clients can keep track of established SLA’s and KPI’s.

We also create, maintain, review, store, and comply with SOPs for the different supported services activities based on ITIL and other IT industry best practices third-party vendors for follow up purposes.

  • ITIL processes flow and quality control.
  • Customer established SLA’s.
  • Custom reporting and real-time dashboards.
  • No upfront costs.
  • Multi-vendor SME’s.
  • 24/7/365 availability.
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Our Operational Experience

Tickets per Month

Clients & Users

Organizations

KBD Created

Lower Costs of Operations with Managed Services

As IT infrastructure becomes more complex, our team can incorporate new technology into new or existing infrastructures. Stay ahead of competitors with our purpose-driven innovation services. Our team provides you the best solutions that take you to the next level of your digital transformation.
OEM Tablet Leverage and seamlessly expand your existing team at lower costs.
OEM Tablet Stay up to date on the latest technologies.
OEM Tablet Access multi-vendor support.
OEM Tablet Depend on the highest quality control.

Advanced Specialized Engineering Team (ASET)

We produce custom designs, solutions, and support for complex and large projects from pre to post-sales support. But our services do not end there, – we provide life-cycle management engineering support for existing signature accounts.

Network Design Solutions Center (NDSC)

Our pre-sales engineering team provides clients with the network design, technical deliverables, and diagrams. With our managed services, your team receives multivendor support at an efficient and competitive price.

WAN Acceleration Engineering Center (WAEC)

As providers, we handle the full life-cycle engineering and support for WANx solutions, including presales design, technical consultation, configuration, and remote installation and support.

We are LinkAmerica

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Consulting

We work side-by-side with our clients helping them transform into digital enterprises, providing a service with the expertise, resources, and recommendations they need at every stage of their digitization initiatives.

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Data Visualization

With our managed services, we simplify complex data and provide real-time graphical analysis to enable your executive and sales teams to make informed and timely decision making. 

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Advanced Analytics

We enable organizations to predict customer’s needs, provide proactive resolutions, automate transactions, and deliver high-touch, high-value impact. 

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It Outsourcing

Our IT outsourcing services deliver cost-effective and process improvements for the latest advanced technologies, allowing you to focus on core competencies, wisely invest limited resources, and drive business transformation.

illustrates managed cloud

Cloud Services

We align business and technical requirements, document key measures of cloud adoption success, and create a tailored roadmap to move forward.

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Application Modernization

Our managed services align with IT ecosystem architectures and improves systems interoperability. 

Let's work together

Platforms

To provide better serve to our clients we partnered with the world’s leading technology platforms for your service management, reporting, network monitoring, and application support.