Managed Services
As providers, we align people & technology to help companies have a seamless digital transformation.
Revenue Optimization Center
Transform complex processes into simple solutions to grow and optimize your revenue stream.
IT Infrastructure Design
As IT infrastructures get more complex, our service management is able to incorporate new technology into a new or already in place infrastructure.
Managed Services Center
We take a proactive approach in monitoring companies network, IoT connectivity, and VOICE to ensure connectivity 24/7/365.
Revenue Optimization at Lower Cost
Drive higher revenue by letting sales focus on selling, while our managed services convert orders into cash.
Revenue Success Center
Transform complex processes into simple solutions to grow and optimize your revenue stream. We manage your sales orders by directly engaging all relevant stakeholders, including end-customers, field technicians, and sales management. Our managed services control the complete end-to-end post-sales cycle through to completion, confirming key dates, tracking milestones, eliminating obstacles, resolving technical and on-site issues, and supervising the total customer experience to keep the project on-track and on-time, allowing your team to stay focused on new sales.
Data as A Service & Application Development
Managed Services integrate and analyze to provide accurate and quality information to better identify problems and help enhance business decisions
- ITIL processes flow and quality control.
- Customer established SLA’s.
- Custom reporting and real-time dashboards.
- No upfront costs.
- Multi-vendor SME’s.
- 24/7/365 availability.
Efficiency provided via Supply Chain Operations
Managed Services Center
We take a proactive approach in monitoring and supporting our customers’ networks, IoT connectivity, VoIP, and applications to ensure connectivity and availability to critical business systems 24/7/365. We work together with our clients establishing service level agreements including response turnaround, update frequency, and escalation times. Our clients can keep track of established SLA’s and KPI’s.
We also create, maintain, review, store, and comply with SOPs for the different supported services activities based on ITIL and other IT industry best practices third-party vendors for follow up purposes.
- ITIL processes flow and quality control.
- Customer established SLA’s.
- Custom reporting and real-time dashboards.
- No upfront costs.
- Multi-vendor SME’s.
- 24/7/365 availability.
Our Operational Experience
Tickets per Month
Clients & Users
Organizations
Lower Costs of Operations with Managed Services
As IT infrastructure becomes more complex, our team can incorporate new technology into new or existing infrastructures. Stay ahead of competitors with our purpose-driven innovation services. Our team provides you the best solutions that take you to the next level of your digital transformation.
Leverage and seamlessly expand your existing team at lower costs.
Stay up to date on the latest technologies.
Access multi-vendor support.
Depend on the highest quality control.
We are LinkAmerica
Consulting
We work side-by-side with our clients helping them transform into digital enterprises, providing a service with the expertise, resources, and recommendations they need at every stage of their digitization initiatives.
Data Visualization
With our managed services, we simplify complex data and provide real-time graphical analysis to enable your executive and sales teams to make informed and timely decision making.
Advanced Analytics
We enable organizations to predict customer’s needs, provide proactive resolutions, automate transactions, and deliver high-touch, high-value impact.
It Outsourcing
Our IT outsourcing services deliver cost-effective and process improvements for the latest advanced technologies, allowing you to focus on core competencies, wisely invest limited resources, and drive business transformation.
Cloud Services
We align business and technical requirements, document key measures of cloud adoption success, and create a tailored roadmap to move forward.
Application Modernization
Our managed services align with IT ecosystem architectures and improves systems interoperability.
Platforms
To provide better serve to our clients we partnered with the world’s leading technology platforms for your service management, reporting, network monitoring, and application support.
